Return Exchange & Refund Policy

Last updated: June 22, 2024

Thank you for shopping at Accentuate Me Boutique.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Accentuate Me Boutique LLC, 500 Furys Ferry Rd. Martinez, GA 30907
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website or Boutique.
• Website refers to Accentuate Me Boutique, accessible from accentuateme.company.site
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your online Order prior to shipping without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: iaccentuatetoo@gmail.com or
• phone: 404-408-6355

We will reimburse You no later than 14 days from the day on which We receive the returned Goods if no damage is done to thw Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Exchanges

In order for the Goods to be eligible for an exchange, please make sure that:

• The Goods were purchased in the last 7 days
• The Goods were not used or damaged
• You have the receipt or proof of purchase

The following Goods cannot be exchanged:

• The supply of Goods made to Your specifications or clearly personalized which include items ordered from the Accentuate Me Boutique Print on Demand Collection.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse exchanges of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning and exchanging the Goods to Us if ordered online. You should send the Goods at the following address:

500 Furys Ferry Rd.

Suite 102

Martinez, Ga 30907

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exchanges

If you need to exchange a product for the same one, contact us. Please note that We only replace Goods you received defective or damage if the item or an equivalent is available.

Returning an Incorrect Item

If one of the items you received isn't what you ordered, please send it back to us, and once inspected, we'll refund you as soon as it's arrived back at our warehouse.

Returning a Damaged or Faulty

Item We are sorry that you received a damaged or faulty item. Please return this item to us as soon as possible so that we could process the refund. If you’re unable to return the item, please contact our Customer care service at iaccentuatetoo@gmail.com. Please bear in mind that all items are inspected on return.

Even Exchange

Items used for exchange can be evenly exchanged with items equal to or greater than merchandise total. We do not offer return of funds to credit card nor do We offer cash back. You may evenly exchange or pay additional difference with new purchase. Exchange can be used to discount total of new purchase. Goods must meet previously stated requirements.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. We do not refund gift recipients.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Owner will use discretion for special cases.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us

By email:iaccentuatetoo@gmail.com

404-408-6355